Technical Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, May 02, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Specialist responsible for providing technical assistance and support to customers remotely.

Key Responsibilities

Provide technical assistance by troubleshooting issues and guiding users on resolutions
Handle customer inquiries through various communication channels, ensuring a courteous experience
Manage case backlog effectively, prioritizing tasks and following up with customers in a timely manner

Required Qualifications

High School Diploma or equivalent certificate
Two (2) years of technical support and customer-facing experience
Proficient troubleshooting experience in Linux and Windows environments

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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