Technical Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Thu, May 15, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Specialist to provide enterprise-level technical support to customers.

Key Responsibilities

Provide day-to-day technical support for customers and internal teams
Take ownership of issues, conducting research and troubleshooting to reach resolutions
Collaborate with QA, Development, Product, and Business Operations teams

Required Qualifications

1-2 years of experience in enterprise technical support
Experience with HelpDesk Ticketing Systems, preferably Zendesk
Experience working with web applications is highly desirable
Knowledge of HTML and/or CSS is highly desirable
Understanding of Restful APIs is highly desirable

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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