Technical Support Specialist

Job Summary

A company is looking for a Technical Support Integrations Specialist I.

Key Responsibilities

• Provide technical integrations onboarding and support for web-based educational solutions
• Deliver ongoing support to troubleshoot rostering issues and collaborate with internal stakeholders to identify system bugs
• Track and document customer issues and maintain knowledge of product integrations and system requirements

Required Qualifications

• Bachelor's Degree or 4+ years of equivalent experience
• 1+ years of experience in web application support in a technical helpdesk or customer support environment
• Strong working knowledge of Microsoft Office Suite and common web-based applications
• Ability to quickly learn and describe new technology
• Good organizational and time management skills