Technical Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Mon, May 19, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Specialist.

Key Responsibilities

Provide first-class customer service/support via various communication channels
Triage inbound customer communications and manage ticket processing and escalation
Assist with setup/configuration of POS terminals and provide technical support for payment processing issues

Required Qualifications

High school diploma or equivalent
2+ years of industry experience in call center or customer support roles
2+ years of experience in the card payment industry or payment processing with POS terminal technical experience
Experience with TSYS, Fiserv, or related payment processing systems preferred
Experience in call center environments in the payments industry preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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