Technical Support Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, May 22, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Specialist to assist customers with technical issues.

Key Responsibilities

Provide Tier 1/Tier 2 support for dealer website and platform issues
Troubleshoot problems related to DNS, site bugs, and 3rd-party integrations
Assist with new dealer onboarding and write internal documentation for common issues

Required Qualifications

2+ years in a technical support, IT helpdesk, or web platform support role
Familiarity with domain management, DNS records, and SaaS platforms
Evidence of exceptional ability

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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