Technical Support Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, May 30, 2025

Job Summary

A company is looking for a Product Support Specialist, Remote.

Key Responsibilities
  • Diagnoses, troubleshoots, and resolves technical issues related to software, hardware, and service products
  • Responds to client inquiries and provides guidance on warranty claims
  • Maintains documentation and collaborates with technical support engineers on complex issues
Required Qualifications
  • Associate's Degree or Bachelor's Degree preferred
  • Minimum of 4 years technical call center support experience or equivalent
  • Experience with troubleshooting technology and healthcare-related products is a plus
  • Proficient in Microsoft Office Products and service CRM software
  • Dental experience preferred

COMPLETE JOB DESCRIPTION

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