Technical Support Specialist

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Jun 02, 2025

Job Summary

A company is looking for a Technical Support Specialist.

Key Responsibilities
  • Answering and triaging tickets while ensuring SLA adherence
  • Managing internal customer support systems and client monitoring
  • Facilitating global customer communications
Required Qualifications
  • 1-2 years of experience in customer service and support
  • Familiarity with third-party tools such as Zendesk, JIRA, and Slack
  • Basic technical skills and ability to learn and document processes
  • Experience working with large data sets
  • Technology background in support is preferred

COMPLETE JOB DESCRIPTION

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