Technical Support Specialist

Job Summary

A company is looking for a Tech Admin (Technical Support Specialist) to join their team.

Key Responsibilities

• Handle technical requests, troubleshoot issues, and set up equipment
• Manage onboarding/offboarding processes, including user account setup and access
• Administer and maintain key tools and automate processes using various technologies

Required Qualifications

• 2+ years of experience in technical support, systems administration, or a similar role
• Proficiency in English at a B2 level or higher
• Strong learning agility and ability to quickly adapt to new tools and technologies
• Experience with CRM administration and automation tools is a plus
• Familiarity with tools such as Twilio, Aircall, Front, Stripe, or Google Apps Script is beneficial