Technical Support Specialist

Job Summary

A company is looking for a part-time Technical Support Specialist.

Key Responsibilities

• Provide first-level technical support for hardware, software, and mobile devices
• Install, configure, diagnose, repair, maintain, and upgrade laptop hardware and software
• Track, manage, and ship IT equipment while maintaining accurate inventory records

Required Qualifications

• Minimum of 2 years of experience in desktop hardware and software support
• Minimum of 2 years of hands-on hardware troubleshooting experience
• Strong technical knowledge of Mac and Windows-based desktop hardware and software
• Experience administering Google Workspace applications
• Strong and reliable internet access from home