Technical Support Specialist

Job Summary

A company is looking for a Technical Support Specialist - Aerial Equipment.

Key Responsibilities

• Troubleshoot technical issues on various product equipment and identify necessary actions for resolution
• Maintain professional relationships with customers and communicate service-related documentation
• Participate in New Product Development teams and collaborate in continuous training efforts

Required Qualifications

• High School Diploma or equivalent with three or more years of relevant experience
• Experience with contact center or hands-on equipment repair work
• Experience in troubleshooting manufacturing equipment
• Proficient problem-solving capabilities