Technical Support Specialist

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Feb 12, 2026

This job expires in: 22 days

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Technical Support Specialist.

Key Responsibilities

Provide second level technical support for customer software applications
Respond to customer requests via phone, email, and chat in a timely manner
Initiate, update, track, and close tickets through the work order system

Required Qualifications

Associates Degree in Computer Science or related field
Minimum of 3 years of computer and software service experience
2-3 years of experience supporting customer applications in a technical help desk environment
Working knowledge of HTML, CSS, JavaScript, and website design principles
Intermediate proficiency in Microsoft Office suite

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