Technical Support Specialist

Job Summary

A company is looking for a Technical Support Specialist to provide training and customer support for Maximus products.

Key Responsibilities

• Handle incoming tech support calls and emails via Zendesk software
• Coordinate with support teams and follow up on customer issues
• Train equipment installers and end users on product functions and system performance

Required Qualifications

• Associate's degree
• 2+ years of related experience, preferably in live production on sow farms or equivalent
• Valid USA driver's license
• Basic electronic knowledge and familiarity with low voltage components
• Bilingual in English and Spanish preferred