Technical Support Specialist

This job has been removed

Location: Remote

Compensation: Hourly

Reviewed: Wed, Mar 11, 2026

This job expires in: 12 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Technical Support Specialist - Help Desk Tier 1 - US Remote.

Key Responsibilities

Provide Tier 1 technical support for end users on hardware, software, and VAST POS System
Perform technical diagnosis and troubleshooting for hardware, software, and network connectivity issues
Create, update, and resolve customer tickets while ensuring timely communication with users

Qualifications & Requirements

1-2 years of relevant technical phone support experience
Strong knowledge of Office 365
Experience with remote work
Experience in installing, configuring, and maintaining PC hardware and peripherals
High school diploma or equivalent; Bachelor's degree desired

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