Technical Support Specialist

Job Summary

A company is looking for a Technical Support Specialist - Benelux.

Key Responsibilities

• Provide prompt and accurate follow-up to customer support tickets and calls
• Collaborate with internal departments to resolve product issues and improve solutions
• Create and deliver training on products and technology to partner teams

Required Qualifications

• Fluent in Dutch and English
• Bachelor's degree in Computer Science or equivalent work experience
• At least 2 years of experience in a customer service/support-related position
• Proficient in Windows with knowledge of MacOS and Linux distributions
• Experience with Zendesk and RMM software is a plus