Technical Support Specialist

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Mar 27, 2026

This job expires in: 30 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent, Independent Contractor

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Specialist to support their healthcare IT team.

Key Responsibilities

Troubleshoot and resolve product and technical issues for clients and support staff
Assess the severity of inquiries and determine appropriate resolution paths
Record and manage all client interactions and issues within Salesforce CRM

Required Qualifications

At least 2 years of experience in healthcare IT, support, or SaaS industries
Strong skills in prioritization, planning, and managing multiple tasks efficiently
Flexibility to accommodate various shifts and manage unforeseen situations effectively

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