Technical Support Specialist

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Apr 20, 2026

This job expires in: 30 days

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A company is looking for a Technical Support Specialist I to assist clients with troubleshooting and support inquiries.

Key Responsibilities

Respond to client support inquiries via various communication channels
Review and resolve support tickets, escalating complex issues as needed
Document recurring issues and contribute to knowledge base updates

Required Qualifications

Associate's or Bachelor's degree preferred or equivalent work experience
0-2 years of customer service or technical support experience
Basic understanding of HTML and CSS
Comfortable working with spreadsheets and basic data structures
Willingness to learn about data troubleshooting and automation workflows

COMPLETE JOB DESCRIPTION

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