Technical Support Specialist

Job Summary

A company is looking for a Support Technician to join a growing team.

Key Responsibilities

• Provide high-level support and customer service to product end users
• Offer basic technical support via email, phone, or virtual methods
• Assist with troubleshooting hardware, network issues, and platform upgrades

Required Qualifications and Education

• High School Diploma
• 1 year of customer service or call center experience
• Knowledge of Microsoft products (Office, Workstation, Server SQL)
• College level courses or vocational training in Computer Science preferred
• Experience in Electronic Content Management and Desktop Support preferred