Technical Support Specialist

Job Summary

To support a growing team, the full-time Technical Support Specialist will manage client inquiries, troubleshoot technical issues, and provide solutions in a remote environment.

Key responsibilities

• Manage client inquiries and provide timely technical support for software and applications
• Diagnose and troubleshoot technical issues, ensuring effective resolution
• Collaborate with cross-functional teams to enhance product functionality and user experience

Required qualifications

• Bachelor's degree in a relevant field
• 1+ years of professional experience in technical support or a related role
• Intermediate proficiency in Python or advanced proficiency in another programming language
• Demonstrated ability to design and build technical solutions
• Strong interest in software development and technology