Technical Support Specialist

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Reviewed: Tue, Sep 12, 2023

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Technical Support Specialist.

Key Responsibilities:

Provide technical support and guidance to users in the commercial lending division
Debug and assign issues with React/PHP-based applications to the engineering team
Create clear and detailed product documentation for end users and support staff

Required Qualifications:

High School diploma required, Associate's Degree preferred
5-6 years of Help Desk/Customer Service experience
5-6 years of experience writing user-facing documentation
Prior experience in the commercial lending industry
Knowledge of Jira & Confluence or similar ticketing systems and knowledge bases

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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