Technical Support Specialist

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Reviewed: Wed, Sep 13, 2023

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Specialist.

Key Responsibilities:

Receive and respond to customer inquiries via phone, chat, and email regarding technical issues with Clarity equipment and applications
Troubleshoot and resolve technical problems, working with external IT, ISPs, carriers, and vendors as needed
Create and track equipment RMAs and install replacement equipment

Required Qualifications:

2+ years of experience troubleshooting in a customer-facing role
2+ years working with Cloud-based software
Networking, IT, or telecommunications certification or equivalent work experience

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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