Technical Support Specialist II

This job has been removed
Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Jun 05, 2024
This job expires in: 12 days

Job Summary

A company is looking for a Technical Customer Care Specialist II.

Key Responsibilities:
  • Provide exceptional service to internal stakeholders and external clients
  • Manage client expectations and deliver high-quality results promptly
  • Process client requests from various channels and perform root cause analysis

Required Qualifications:
  • High School Diploma/GED and 3 years' experience in Customer or Technical Support, or equivalent
  • Demonstrated ability to provide excellent service and entice clients
  • Strong analytical skills and data-driven thinking
  • Self-directed, driven, and enthusiastic
  • Ability to multi-task and work in a fast-paced environment

COMPLETE JOB DESCRIPTION

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