Technical Support Specialist III

Job is Expired

Location: Nationwide

Compensation: Hourly

Reviewed: Tue, Sep 12, 2023

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Technical Support Specialist III.

Key Responsibilities:

Communicate with clients and partners through various channels
Resolve technical issues and provide timely solutions
Collaborate with engineering and product teams for bug fixes and enhancements

Required Qualifications:

4+ years of experience in contact center or customer support role
Demonstrated experience with CRM software (Salesforce) and issue tracking software (Jira)
Ability to learn technology quickly and confidently
Openness to new ideas and willingness to try new things
Preferred: Demonstrated experience with API platform (Postman)

COMPLETE JOB DESCRIPTION

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