Technical Support Specialist - NC

Job Summary

A company is looking for a Technical Support Specialist to assist with resolving issues related to installation and service orders.

Key Responsibilities

• Maintain data integrity of inventory systems and respond to service queues
• Handle customer record assignments for fiber orders and answer inquiries from technicians
• Participate in specialized tasks and stay informed on departmental methods and procedures

Required Qualifications

• MUST RESIDE IN NORTH CAROLINA
• High School Diploma/GED or equivalent experience
• Vocational training in a related field, such as computerized records management
• One to two years of telecommunications experience or knowledge of network fundamentals
• Fluent skills in Excel, including building spreadsheets and using macros