Technical Systems Integration Specialist

Job Summary

A company is looking for a Technical Systems Integrations Specialist to facilitate customer technical integrations and services for educational products.

Key Responsibilities

• Provide onboarding, guidance, and support for customers regarding technical integrations
• Collaborate with internal teams to identify and resolve system issues and improve performance
• Maintain documentation for common technical integration issues and track customer resolutions

Required Qualifications

• 1+ years of experience in web application support or technical helpdesk
• Experience with Clever, ClassLink, and OneRoster preferred
• Strong knowledge of Microsoft Office Suite and web-based applications
• Associate or Bachelor's degree
• Ability to work well in a team and manage time effectively