Technical Trainer

Job Summary

A company is looking for a Technical Product Support Trainer.

Key Responsibilities

• Lead training programs across technical teams and partner support organizations
• Design training materials and coordinate with content owners to align with operational updates
• Define learning objectives, collect feedback, and iterate training content based on metrics

Required Qualifications

• 5+ years of experience as a technical trainer or enablement specialist in relevant environments
• 3+ years of experience designing role-based learning using an LMS and authoring tools
• Proficiency with Microsoft 365 and instructional software
• Experience in a SaaS environment and with support systems like Salesforce and Jira
• Technical Training Certification(s) are highly desirable