Technical Training Manager

Job Summary

A company is looking for a Technical Training Manager to enhance capability development within client services.

Key Responsibilities

• Document processes and create training materials, including user guides and SOPs
• Collaborate with leadership and team members to assess skill needs and design impactful learning content
• Evaluate program effectiveness using data analysis and adjust learning solutions accordingly

Required Qualifications

• Bachelor's Degree required
• 3-5 years of experience in technical writing and documentation
• Experience in delivering technical trainings and video creation/editing
• Knowledge of Pharma industry processes preferred
• Experience working with data metrics and analytics