Technical Writer

Job Summary

Seeking an experienced Technical Writer for a remote, full-time position to develop, edit, and maintain customer-ready documentation for a Department of Veterans Affairs Pega Cloud modernization effort, collaborating with various teams to ensure accuracy and compliance.

Key responsibilities:

• Develop and maintain technical documentation, including plans, reports, manuals, and training materials
• Collaborate with subject matter experts to translate complex information into clear, accessible content
• Conduct quality-control reviews to ensure documentation meets established standards and requirements

Required qualifications:

• 4+ years of experience in developing technical, operational, or compliance documentation for software or IT projects
• Proficiency in Microsoft Word, PowerPoint, Excel, SharePoint, and other relevant tools
• Strong understanding of document version control and formal review processes
• Bachelor's degree in Technical Writing, Communications, or a related field, or equivalent experience
• Ability to obtain and maintain a Public Trust clearance