Technical Writer

Job Summary

Leading the development and maintenance of process documentation, the full-time Technical Writer will evaluate knowledge base effectiveness, identify gaps, and create solutions while working in a hybrid or remote capacity.

Key responsibilities:

• Develops procedures, job aids, and knowledge management strategies
• Analyzes documentation gaps and recommends improvements for efficiency and quality
• Partners with internal stakeholders to build subject matter content strategy and translates complex information into clear documentation

Required qualifications:

• Bachelor's Degree or equivalent experience required
• 3-5 years of related technical writing experience required
• Understanding of documentation lifecycle and knowledge management principles