Technical Writer

Job Summary

To support the development and continuous improvement of processes and workflows, the full-time remote Technical Writer will manage document reviews, contribute to quality assurance programs, and collaborate with stakeholders to enhance organizational policies and procedures.

Key responsibilities

• Contribute to the implementation of a comprehensive Quality and Process Improvement Program
• Develop and update processes in collaboration with stakeholders and conduct Quality Reviews of documents and deliverables
• Support the Internal Quality Audit Program and collect user requirements through research and analysis

Required qualifications

• Bachelor's Degree in a relevant discipline or equivalent experience
• Two years of experience in developing and implementing quality assurance programs
• Proficiency in Microsoft Office Suite, including Word, Excel, and SharePoint
• Experience with quality process management and organizational change
• U.S. Citizenship and ability to pass a government background investigation