Technical Writer SR

Job Summary

A company is looking for a Technical Writer SR.

Key Responsibilities:

• Produce and maintain world-class documentation, including user guides, integration guides, API developer guides, and in-platform documentation
• Create client aids beyond traditional documentation, such as online videos, demos, and guided tours
• Gather customer feedback on documentation to improve usability and prioritize future training investments

Required Qualifications:

• 3-5 years of technical writing experience
• Financial industry experience is a plus
• SaaS experience is preferred
• Experience owning an end-to-end documentation creation process
• Microsoft Suite and MadCap suite of content management/publishing tools experience preferred