Technical Writing Assistant
Job Summary
Supporting U.S. Customs and Border Protection (CBP) in the development and management of policy documentation, the full-time remote Technical Writing Assistant will maintain the CBP policy library, conduct research, and ensure compliance with CBP standards.
Key responsibilities
- Maintain the CBP policy library, including document intake, indexing, version control, and archiving
- Provide responsive customer service to the Security Operations Division (SOD) on policy searches and inquiries
- Conduct independent research and analysis to support the development of new policies and validate references in documents
Required qualifications
- Bachelor's degree in Technical Writing or a related field
- Minimum of 5 years of relevant technical writing/editing experience
- Advanced proficiency with Microsoft Word and Adobe Acrobat Pro
- Proficiency with Microsoft PowerPoint, including creating workflow diagrams
- Experience maintaining a document or policy library with disciplined version control
Complete Job Description
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