Technology and Training Manager

Job Summary

A company is looking for a Systems and Training Manager to provide operational and systems support.

Key Responsibilities

• Maintain, update, and organize all company SOPs, processes, and policies
• Ensure documentation is accurate, current, and easily accessible
• Deliver structured systems training to franchise owners and internal team members

Required Qualifications

• Five years of industry-related experience
• Experience supporting onboarding related to technology platforms and processes
• Experience developing training materials and job aids
• Strong analytical thinking and troubleshooting skills
• Highly detail oriented and organized in work