TechOps Specialist

Job Summary

A company is looking for a TechOps Specialist to support their technology operations and ensure team members have the necessary tools and support.

Key Responsibilities

• Provide direct technical support and troubleshoot issues for team members
• Manage onboarding and offboarding processes for new joiners and SaaS products
• Implement solutions to technical problems and automate manual processes

Required Qualifications

• Proven experience in a support role with technical proficiency, especially in macOS troubleshooting
• Working knowledge of Google Workspace and mobile device management platforms
• Strong understanding of computer systems, networks, and technology infrastructure
• Experience in scripting and automation
• Ability to manage multiple projects and tasks simultaneously