Telecase Coordinator II

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, May 06, 2024
This job expires in: 8 days

Job Summary

A company is looking for a Telecase Coordinator II (Bilingual).

Key Responsibilities:
  • Support patient engagement through triaging clinical calls and providing customer service support
  • Process authorizations for various medical services and equipment
  • Facilitate communication between different teams for effective care coordination
Required Qualifications:
  • 3 years of experience as a medical or nursing assistant in relevant environments
  • Certified Medical Assistant (CMA) or Certified Nursing Assistant
  • Proficiency in a second language (Mandarin, Cantonese, Vietnamese, Korean, or Khmer)
  • High proficiency in handling sensitive patient data (PHI)
  • Strong analytical and critical thinking skills

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