Telecom Dispute Analyst

Job Summary

A company is looking for a Disputes Analyst to manage telecom-related disputes and billing analysis.

Key Responsibilities

• Investigate telecom-related customer, vendor, or carrier disputes by reviewing relevant documentation
• Analyze CABS invoices and access charges to determine dispute validity and financial impact
• Collaborate with cross-functional teams to resolve discrepancies and prepare detailed case summaries

Required Qualifications

• Bachelor's degree in Business, Accounting, Finance, Telecommunications, or related field preferred
• Minimum 2 years of experience with CABS and telecom dispute knowledge
• Experience with Telecom FCC tariffs, PUC tariffs, and contractual agreements
• 2+ years of experience in dispute resolution or telecom billing analysis
• Proficiency in Microsoft Excel and data analysis/reporting tools