Telecom Expense Management Vendor Manager

Job Summary

Managing vendor relationships and billing disputes, the full-time Telecom Expense Management Vendor Manager will serve as the primary contact for vendor inquiries, oversee the funding lifecycle for timely invoice payments, and ensure data integrity across various systems while working remotely.

Key responsibilities

• Serve as the primary point of contact for vendor inquiries, invoice resubmissions, and critical escalations to prevent service disruptions
• Direct complex billing issues to resolution and manage cost-saving claims related to billing discrepancies
• Oversee the funding lifecycle and manage purchase order activity to ensure timely payments and compliance with financial operations

Required qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• 8+ years of experience in telecom expense management, vendor management, or related fields
• Hands-on experience with Telecom Expense Management Systems (TEMS) and familiarity with ERP tools like SAP
• Proven ability to interpret complex commercial contracts and analyze line-item invoices
• Exceptional written and verbal communication skills for managing supplier relationships and operational escalations