Telecom Expense Vendor Manager

Job Summary

Managing vendor relationships and critical escalations, the full-time Telecom Expense Vendor Manager will oversee billing dispute resolutions, maintain data integrity across systems, and collaborate with cross-functional teams, all while working remotely.

Key responsibilities

• Serve as the primary point of contact for vendor inquiries and manage supplier relationships to prevent service disruptions
• Direct complex billing issues to resolution and initiate cost-saving claims for discrepancies in billed amounts
• Oversee the funding lifecycle and manage purchase order activity to ensure timely invoice payments

Required qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• 8+ years of experience in telecom expense management, vendor management, or procurement operations
• Hands-on experience with Telecom Expense Management Systems (TEMS) and familiarity with ERP tools (e.g., SAP)
• Proven ability to analyze complex commercial contracts and line-item invoices
• Exceptional communication skills with a track record of managing supplier relationships and operational escalations