Telecom Scheduler

Job Summary

A company is looking for a Telecom Intake / Scheduler to support its telecommunications team.

Key Responsibilities

• Collaborate with dispatch teams, field managers, and technicians to ensure timely job responses
• Use a cloud-based system to update and manage job statuses in real-time
• Handle incoming customer requests and maintain professional communication to provide updates

Required Qualifications

• Previous customer service experience is preferred
• Ability to quickly learn new systems, software, and processes
• Strong team player with the ability to take on varied tasks as needed
• Comfortable working independently with minimal supervision
• Proficiency with Microsoft Office (Word, Excel, Outlook) and ease with learning new technology