Job Summary

A company in the Telecommunications industry is looking for a Telecommunications Senior Engineer.

Position Responsibilities:

• Design, deploy, operate, and manage Avaya Aura Products including System Manager, Session Manager, Communications Manager, Media Server, Voice Gateways, Application Enablement, CC Elite, SIP trunking, SIP endpoints, and SBCs
• Provide tier 2 & 3 operational support, manage multiple trouble tickets and service issues, and curate the team's tier 3 lessons learned
• Perform telecommunication systems moves, adds, and changes, and troubleshoot and resolve issues with telecommunication systems

Required Qualifications:

• 5 years of Unified Communication (UC) Engineer experience or Bachelor's degree in telecommunications, computer science or related field PLUS at least 2 years UC Engineer experience
• Knowledge of telecommunications technologies, including but not limited to IP PBX, ACD, IVR, WFM, VoIP, SIP, PRI/DS1/DS3, DID, TFN, DNIS, call recording, voicemail, Windows and Linux operating systems, networking protocols, SSH, DHCP, SFTP, TFTP, RTP, UNIStim, NAT, IPv4, Quality of Service, and Access Control Lists
• Experience in developing and implementing dial plans, dial plan migration in session manager and communications manager, and use of Provision to export, modify and import dial plans
• Possess experience supporting multiple site environments and working with commercial telecommunications service providers and telecommunications manufacturers and support vendors
• Possess experience with telecommunication systems administration and programming