Telecommunicator

Job Summary

A company is looking for a Member Service Specialist (Temp) to provide intake, triage, and access to care for members.

Key Responsibilities

• Assess caller's needs and manage their emotional state during communication
• Gather and transcribe essential information for service coordination and guide callers through intake and triage processes
• Monitor resource status and respond to emergency alerts and support needs promptly

Required Qualifications

• At least six months of experience in a health contact center position
• High school degree or GED