Telecommute 2nd Shift Technical Support Specialist in Seattle

Job ID: Available for Members

Location: Washington

Compensation: Hourly

Posted: Tuesday, April 10, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Evening Shift

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced

Job Summary

An equity firm is filling a position for a Telecommute 2nd Shift Technical Support Specialist in Seattle.

Candidates will be responsible for the following:

  • Managing a queue of support requests, updating and closing incidents in a timely fashion
  • Troubleshooting remote connectivity issues, including VPN and Citrix access
  • Performing PC setup and deployment via imaging tool and software installations/upgrades

Position Requirements Include:

  • Experience working with and supporting all levels of an organization including C-level staff
  • Knowledge of PCs, networking, and A/V technologies, including Windows workstation OS
  • Knowledge of client-side DNS, DHCP, DFS, and GPO services
  • Knowledge of LAN/WAN technologies
  • Knowledge of Active Directory user and group administration
  • All other requirements listed by the company