Job Summary

A technology company is filling a position for a Telecommute 3rd Shift Service Desk Analyst.

Candidates will be responsible for the following:

• Driving positive results in Customer Experience
• Analyzing the impact and urgency of customer's issues and prioritize appropriately

Qualifications for this position include:

• 6-12 months experience in a Service Desk or technical support role
• 6-12 months customer service experience in a professional industry
• High school diploma