Job Summary
An education company has a current position open for a Telecommute Academic Coach.
Core Responsibilities of this position include:
- Taking inbound calls from students regarding help requests
- Making outbound calls to students to address help requests / exam concerns
- Researching students' files ensuring a personable and professional approach
Skills and Requirements Include:
- High School Diploma
- Excellent communications skills
- Ability to handle difficult and/or irate customers
- Solid time management skills
- Strong critical thinking and decision making skills
- Customer service / call center experience
