Job Summary
A publishing company is filling a position for a Telecommute Account Manager.
Core Responsibilities of this position include:
- Providing solution oriented subject matter expertise
- Reviewing customer agreements
- Continuous engagement and follow up with key stakeholders
Position Requirements Include:
- Must be able to travel up to 35% of the time
- Bachelor's Degree or higher
- 3-5 years of management experience in a business operations role with focus on business analysis/ requirements gathering in either the Higher Education, Healthcare or Insurance industries
- 3-5 years experience directly managing customers and serving as a customer liason with internal teams
- Deep knowledge of how the Digital Direct Access business model works
- Understanding of access channels, integrations and operational set up processes
