Job Summary
A real estate brokerage firm is filling a position for a Telecommute Accounting Support Agent.
Core Responsibilities Include:
- Providing accurate, valid, and complete responses to agents
- Completing ticket quotas as well as being available for requests
- Improving methods for providing agent support on accounting topics
Position Requirements Include:
- High school diploma/GED required
- Accounting experience required
- 3+ years of high contact customer service experience
- Able to deescalate poor situations and turn them into positive experiences
- Able to interact with all members of a team to improve service offering
- Able to create method for maintaining personal work queue