Telecommute Administration Specialist

Job Summary

Software company has a current position open for a Telecommute Administration Specialist.

Candidates will be responsible for the following:

• Implementing or assisting with implementing Drupal core and contributed module security updates
• Troubleshooting issues resulting from security updates using both Drupal and server-based tools
• Tracking customer communications and activities via the ticket management system and internal tools

Required Skills:

• The ability to provide high-level customer service to enterprise-level clients in a timely and professional manner
• Highly task-oriented
• A strong self-starter able to work both on a team and independently
• Detailed and methodical process management with an eye for quality and safe practices
• Strong written and verbal communication skills
• Perform work with internal and external customer satisfaction in mind, while not compromising the integrity of the work