Job Summary
If you're an outgoing hustler wanting to work remote in a fast paced environment where things are rapidly changing and improving with people who are all striving towards the goal of building a billion dollar agency. Then are company is definitely a good fit.
Were looking for someone with that can come up with big ideas and take massive action on how to deliver the most amazing experience to our clients and how we can turn that experience into a repeatable and reliable system that is trainable to others.
First let me tell you about what this role in our company is NOT:
This is not a role where you will do the same thing everyday
This is not a role where you do everything we ask you to
This is not a role where we train you on how to do everything
This is not a role that requires a little thinking
This is not a role for someone that is impatient
This is not a role for someone that doesn't like dealing with people
What does this role in our company need?
This is a role for someone who can come up with big ideas
This is a role for someone who needs to be creative on how we can deliver the best experience for our clients.
This is a role for someone who can think for themselves while still being collaborative with our team
This is a role for someone who is a leader and can be able to train others for the position of a Client Success Manager
This is a role for someone who likes building systems and coming up with their own ideas on how to grow our company
This is most importantly a role for someone who is good with people and building relationships
Who are we and what do we do?
We are a digital marketing agency that manage PPC advertising on Amazon for businesses doing at least $200,000 / month in revenue. Were an amazing small team of 5 people full time, everyone works remote but were currently setting up Headquarters is in Panama, Panama City. We have just over 20 clients and were currently scaling to fast for our own good and were forced to stop taking on clients till we can find someone amazing that can take over this role and help us manage all our clients.
Must have experience:
Experience in managing clients and talking to clients
Valued experience ( but not vital )
Experience in PPC
Experience working on Seller Central ( the amazon platform )
Responsibilities
Come up with big ideas on how we can build an automated weekly reporting system that delivers value to the clients and keeps them informed on how their advertising is performing
Come up with big ideas on how we can deliver an amazing experience for our clients on our monthly ( or bi-weekly ) performance calls, and how we can be able to easily train this to someone new
Managing clients, doing bi weekly or monthly phone calls depending on the client
Listening to the clients needs and taking action on certain things they might ask for or request
Launch new campaigns for our clients PPC ( We can train you on this )
Address client queries effectively and in a timely manner
Be able to analyze the performance of the clients PPC and explain to them what we're doing to achieve this result ( we can train you on this )
Stay up-to-date with new marketing trends in the Amazon Advertising world
If you're reading this and you feel like it might be a good fit I'd love to speak with you on the phone, feel free to send me an email and well book a call. My names Taylor :)
Taylor@betterams.com
Thanks
