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Telecommute Agent Results Associate

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Feb 17, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A provider of cloud-based customer service and software solutions is searching for a person to fill their position for a Telecommute Agent Results Associate.

Must be able to:

  • Provide real-time support to Agents
  • Diagnosing and resolving Agent issues
  • Actively contributing to Agent retention

Qualifications Include:

  • Bachelor’s degree or equivalent years of work experience
  • 2+ years of contact center/BPO experience OR
  • Comparable customer service-related work experience
  • Mastery of computer basics with an affinity towards technical systems
  • Proficiency in Microsoft products to include Outlook, Word, Excel, and PowerPoint

COMPLETE JOB DESCRIPTION

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