Job Summary
A mortgage services company is searching for a person to fill their position for a Telecommute Appraisal Desk Coordinator.
Must be able to:
- Monitor the Appraisal Desk inbox, respond within 2 business hours
- Serve as the key point of contact for vendor escalated issues for appraisals
- Monitor declined appraisal orders to ensure they are submitted for reassignment within 4 business hours
Qualifications for this position include:
- High school diploma or GED
- Working knowledge of vendor websites, reporting data and escalation processes
- Familiarity with mortgage process and mortgage documents
- Working knowledge of proprietary software Octane as well as Encompass 360
- Experience with gathering data, understanding, and summarizing reporting data
