Telecommute Associate SaaS Customer Success Manager

Job Summary

An artificial intelligence company is in need of a Telecommute Associate SaaS Customer Success Manager.

Candidates will be responsible for the following:

• Leading implementation of projects for new customers
• Being the company’s main point of contact for customers that you manage post implementation
• Assisting Senior CSMs with strategic customers

Qualifications Include:

• Intermediate knowledge of spreadsheet tools (Excel, Google Sheets, etc). You know how to write an if formula or do a VLOOKUP
• Excellent at coming up with creative solutions
• Not afraid to talk in front of a crowd - you will often be presenting to large groups of users and stakeholders